Privacy policy

(Last updated 01/12/2026)

914Electric operates this website and online store, including all related information, content, features, tools, products, merchandise, and services (the “Services”). The Services are provided to offer a focused, technically credible purchasing and community experience centered on electric vehicle conversion knowledge and related products. This store is hosted on Shopify, which provides the ecommerce platform that enables us to operate the Services.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit the Services, make a purchase, communicate with us, or otherwise interact with 914Electric. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the collection, use, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to an individual. We may collect the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

  • Contact information, such as name, email address, phone number, billing address, and shipping address
  • Transaction information, including products purchased, order history, returns, and fulfillment details
  • Payment information, which is processed securely by third-party payment providers (we do not store full payment card details)
  • Communications, including emails or messages you send to us regarding orders, technical questions, or general inquiries
  • Device and usage information, such as browser type, IP address, and interactions with the website, collected automatically through standard ecommerce technologies (e.g., cookies)

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you, when you place an order, contact us, or otherwise provide information
  • Automatically, through your interaction with the Services
  • From service providers, such as Shopify, payment processors, and shipping carriers, acting on our behalf

How We Use Personal Information

We use personal information for the following purposes:

  • Order fulfillment and operations, including processing payments, shipping products, managing returns, and providing customer support
  • Communication, including responding to inquiries, providing technical clarification, and sending order-related updates
  • Service improvement, including understanding how the Services are used and improving functionality and clarity
  • Community and product updates, such as notifying customers about relevant product releases, restocks, or updates related to 914Electric
  • Security and fraud prevention, to protect the Services and our customers
  • Legal and compliance purposes, as required by applicable law

We do not sell personal information.

Marketing and Community Communications

914Electric may communicate with customers and interested parties via email or public social platforms (such as Instagram) to share product information, updates, or community-related announcements. These communications are intended to be relevant and limited in scope.

You may opt out of non-essential email communications at any time by using the unsubscribe link included in such emails. Order-related and transactional communications may still be sent as necessary.

Interactions on third-party platforms are subject to the privacy policies of those platforms.

How We Share Personal Information

We may share personal information only in the following circumstances:

  • With service providers necessary to operate the Services (such as Shopify, payment processors, fulfillment and shipping providers)
  • When you direct or consent to such sharing (for example, to complete an order or shipment)
  • To comply with legal obligations, enforce our policies, or protect the rights and safety of 914Electric or others
  • In connection with a business transaction, such as a merger or sale, if applicable

We do not share personal information for third-party advertising purposes unrelated to operating our business.

Relationship with Shopify

Our store is hosted on Shopify, which processes personal information on our behalf to provide and improve the Services. Shopify may collect and process personal information in accordance with its own privacy practices. To learn more, please review the Shopify Consumer Privacy Policy at https://privacy.shopify.com.

Third-Party Links and Social Platforms

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Your interactions with third-party platforms are governed by their respective privacy policies.

Children’s Privacy

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Data Security and Retention

We take reasonable measures to protect personal information, but no system can guarantee absolute security. Personal information is retained only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete certain data. Requests may be made using the contact information below. We may need to verify your identity before responding.

International Transfers

Personal information may be processed outside your country of residence, including in jurisdictions with different data protection laws. Where required, we rely on appropriate safeguards to protect such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise applicable rights, you may contact us at:

Email: support@914electric.com
914Electric
United States